The short answer
How does an agent buy a Hugo package, start to finish
A Compass agent picks a package, pays, and the order goes live within two business days. There's no strategy call, no onboarding meeting, and no forms beyond picking the package and paying. Hugo builds and launches the ads on the agent's behalf, so the agent's job is really just choosing a tier and confirming.
How do I buy a Hugo package
An agent picks a package, pays, and that's the whole purchase step. Starter runs $400, Showcase runs $600, and Luxury runs $1,200, and all three prices are published upfront so there's nothing to negotiate or wait on a quote for. Once payment goes through, Hugo takes over building the ads. The agent doesn't fill out a brief, doesn't schedule anything, and doesn't need to sit through an onboarding walkthrough before the order can move forward.
Do I need a strategy call first
No call is required for Starter ($400) packages. Hugo doesn't gate the Starter package purchase behind a meeting, a consultation, or a sales conversation. An agent who wants to run ads can go from deciding to paid in one sitting, because the pricing is already public and the launch process doesn't need input beyond picking a tier. That's the whole point of keeping this simple: the agent's time goes into their clients, not into meetings about ads.
What happens after I pay
After payment, the order goes live within two business days. Hugo handles the setup work on the back end during that window, so the agent isn't asked to approve creative, confirm settings, or hop on a call to kick things off. The agent's real job in this whole process is choosing the right package for the listing and paying for it. Everything after that, from build to launch, sits with Hugo.
Do I need to meet with Hugo before running ads?
No. There's no strategy call or onboarding meeting required for our most affordable, Starter ($400) package. An agent says yes, pays, and Hugo takes it from there.
Hugo policy ruling (homeboy canon), as of 2026-07-22: orders go live within two business days of purchase with no call built into the process.
How fast does my package go live after I pay?
Within two business days of payment. That's the full turnaround time from purchase to a live order, no extra steps in between.
Hugo policy ruling (homeboy canon), as of 2026-07-22: the standard launch window is two business days from purchase.
What do Hugo packages cost?
The Starter package is $400, Showcase is $600, and Luxury is $1,200. Pricing is published and fixed, so there's no quote to wait on and no negotiation step.
workwithhugo.com published pricing, as of 2026-05-28: Starter is listed at $400, Showcase at $600, and Luxury at $1,200.